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Documents and templates

Templates for requests and complaints, our appeals to the authorities and the replies received.

Templates

Copy or print a template, fill in your details in the square brackets [ ] and send it to the addressee. Always keep a copy. Lithuanian versions are available on the Lithuanian page.

Request to preserve CCTV footage

Submit as soon as possible – footage may be deleted automatically. Lithuanian institutions accept submissions in English.

[Name of institution]
[Address of institution]

[Full name], [date of birth]
[Unit / cell or postal address]

REQUEST TO PRESERVE CCTV FOOTAGE

[Date], [place]

On [date] at about [time], an incident took place at [location within the institution]: [brief description]. I believe that my rights (or the rights of [full name]) were violated during this incident.

I request that you:
1. immediately preserve all video and audio recordings from surveillance cameras and officers' body-worn cameras covering [location] on [date] from [time] to [time];
2. not overwrite or destroy these recordings while any investigation or complaint is pending;
3. confirm in writing that the recordings have been preserved.

These recordings are important evidence for establishing the circumstances of the incident.

[Signature]                [Full name]

Request for copies of medical records

Medical records are key evidence in cases of injury or denied treatment.

[Name of institution]
[Health care unit]

[Full name], [date of birth]
[Unit / cell or postal address]

REQUEST FOR COPIES OF MEDICAL RECORDS

[Date], [place]

Under the Law of the Republic of Lithuania on the Rights of Patients and Compensation for Damage to Health, I request copies of the following documents:
1. records and conclusions of the medical examination carried out on [date];
2. the description and photographs of recorded injuries (if any were taken);
3. records of treatment, tests and referrals for the period from [date] to [date].

Please hand the copies to me in person (or send them to: [address]).

[Signature]                [Full name]

Complaint to the head of the institution

A general example of a complaint about officers’ conduct or poor conditions.

[To the head of the institution]
[Name and address of institution]

[Full name], [date of birth]
[Unit / cell or postal address]

COMPLAINT REGARDING [briefly: e.g. officers' conduct / poor conditions]

[Date], [place]

Facts:
[Facts in chronological order: who, when, where, who was involved, consequences.]

I believe the following rights were violated:
[E.g. the right to humane treatment, the right to health care.]

Evidence:
[Witnesses, documents, medical records, CCTV cameras.]

I request that you:
1. investigate the circumstances described;
2. take measures to remedy the violation: [what exactly you are asking for];
3. inform me of your decision in writing, including how it can be appealed.

Annexes:
1. [document]

[Signature]                [Full name]

Complaint to the Seimas Ombudspersons

Submit within one year of the action complained of. Attach copies of your documents.

Seimas Ombudspersons' Office of the Republic of Lithuania
Gedimino pr. 56, LT-01110 Vilnius
ombuds@lrski.lt

Applicant: [full name]
Postal address: [address]
Phone / email: [contact details]

COMPLAINT REGARDING THE ACTIONS OF [institution / officers]

[Date], [place]

1. What I am complaining about: [institution, officers if known].
2. Facts: [in chronological order, with dates].
3. Rights I believe were violated: [...].
4. Other institutions contacted and replies received: [...] (copies attached).
5. Has a court been asked to decide the same matter: [yes / no].

I ask you to investigate this complaint and [state what you seek].

I consent to my personal data being processed for the purpose of investigating this complaint.

Annexes:
1. [document]

[Signature]                [Full name]

Our appeals and replies received (in Lithuanian)

Documents prepared by the association and replies from public authorities. Some are currently available in the files section of our Facebook group.

Proposals on legislation

Appeals to public authorities

Court submissions

Replies and decisions of authorities

Templates are general and do not replace individual legal advice.